Operations

65 – Happy Diwali

Hello, I was sitting in my office on Friday evening, nose buried in work, when my team members informed me that they were ready to leave for the day. They also demurely wished me a Happy Diwali and let it be ...

41 Lacking depth

When I started my working life as an articled clerk for doing my Chartered Accountancy, the owner / manager had a single telephone line in his cabin / office. If anybody wanted to use it, he had to go inside ...

13 Operations

There used to be a time when bosses knew the work of their employees. Only in rare circumstances when an outside expert was called in, the organization may not internalise the skills. Today it is considered to demeaning to start life ...